FAQs

 

How Do I Know What Size To Choose?

 You can find a link to our sizing chart here

  • Pearler tee's are a Regular Fit - if you prefer a slim, please size DOWN. If you like the oversized look, please size UP.

 

Do The Shirts Shrink?

If you follow the care instructions the tees should only shrink by about 5%. 

 

How Should I Wash The Tees?

Cold Wash with like colours and air dry. 

 

How Can I Contact Support?

 You can find our customer service here

 

How do I arrange a Return/Exchange?

Reach out to our friendly customer service team and they'll fill you in on the process.

Unfortunately we cannot cover the cost of your returns. 

 

How does the 100 Day Comfort work?

If you don't fall in love with the first item from your first order, we’ll refund the item or happily exchange it for a different size or colour.

We don't sell second hand clothing, so the policy only applies to unworn/unwashed items in their original packaging if you order more than one. All requests must be made to customer service within 100 days of delivery. 

 

Where Are The Tees Made?

China, just outside of Shanghai.

 

Shipping

When will my goods ship?

We ship orders on Monday, Wednesday and Fridays. All orders will be processed at 9am on these days. 

 

How long will it take for them to arrive?

Our goods ship from Melbourne and should arrive within 3-7 days of processing. Please note Australia Post may experience delays with delivery due to Covid-19. Please bear with us should any shipping delays occur outside of our control.